The Roadmap to Mastering Your Micro-Moments to Build Your Customer Journeys
Don't fall behind your customers' expectations for personalized digital experiences. The linear and predictable customer journey needs to include the “micro-moments” of engagement when your customers are making decisions.
Increase your conversion rate by building your customer journey by capitalizing on the micro-moment.
THIS SHORT CHECKLIST WILL SHOW YOU HOW TO:
- Build your customer journey with the micro-moments that matter to customers.
- Identify the ‘blind spots’ in your understanding of the customer journey.
- Use micro-moments to build your website personalization strategy.
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