Our Methodology

Verndale partners with marketing and technology leaders to drive business growth through design, development and optimization of the customer experience.

  • Growth Strategy
  • Experience Design
  • Technology Enablement
  • Experience Optimization

Growth Strategy

Aligning business strategies with the omni-channel customer experience, technologies, processes and services that accelerate better outcomes.

Growth Strategy
  • Business Strategy
  • UX Research & User Testing
  • Technology Assessment
  • Customer Journey Mapping
  • Commerce Strategy
  • Acquisition & Marketing Activation
  • Governance Planning
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Experience Design

Mapping, architecture and design of every digital touchpoint of the customer journey.

Experience Design
  • Design
  • UX/XA
  • Research & Testing
  • Competitive Analysis
  • Content Strategy & Copywriting
  • Creative Direction and Maintenance
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Technology Enablement

Development and implementation of intelligent customer experience technologies.

Technology Enablement
  • Marketing Technology Platform Implementations
  • Infrastructure & Cloud Implementations
  • Commerce Technologies
  • Product Data Management
  • Data Science & Analytics
  • Research & Development
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Experience Optimization

Agile, data-driven technology optimization and marketing services that connect brands and customers across their shared journey.

Experience Optimization
  • Managed Services
  • Technology Enablement
  • Application Development
  • Digital Marketing Services
  • Creative Services
  • Data & Analytics Services
  • Cloud Hosting
  • 24/7/365 Help Desk
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