Our Methodology

Verndale partners with marketing and technology leaders to drive business growth through design, development and optimization of the customer experience.

  • Growth Strategy
  • Experience Design
  • Technology Enablement
  • Experience Optimization

Growth Strategy

Aligning business strategies with the omni-channel customer experience, technologies, processes and services that accelerate better outcomes.

Growth Strategy
  • Business Consulting
  • Market Research
  • Audience Segmentation & Research
  • Customer Journey Mapping
  • Marketing Technology Assessment & Planning
  • Data & Measurement Planning
  • Governance & Operational Alignment
  • Strategic Roadmaps
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Experience Design

Mapping, architecture and design of every digital touchpoint of the customer journey.

Experience Design
  • Experience Architecture
  • Creative & UX Design
  • Content Strategy & Copywriting
  • User Research & Testing
  • Technical Architecture
  • Functional Specifications
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Technology Enablement

Development and implementation of intelligent customer experience technologies.

Technology Enablement
  • Infrastructure & Cloud Implementations
  • Marketing Technology
  • Platform Implementations
  • Mobile Development
  • Data Science & Analytics
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Experience Optimization

Agile, data-driven technology optimization and marketing services that connect brands and customers across their shared journey.

Experience Optimization
  • Agile Development
  • Agile Marketing
  • Journey Optimization
  • Creative Services
  • Managed Services
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