Methodology Experience Optimization

Agile, data-driven technology optimization and marketing services that connect brands and customers across their shared journey.

 

Align. Activate. Adapt.

The customer experience is constantly evolving, just like the technology that enables it. Verndale's Experience Optimization practice leverages an align-activate-adapt methodology, and an integrated matrix of technology optimization, digital marketing and creative services to accelerate growth, and help your business evolve right alongside your customer.

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Annual Report

Key technologies shaping the future of CX
  • Technology Enablement
  • Application Development
  • Digital Marketing
  • Managed Services & Cloud Hosting
  • Data & Analytics
  • Creative Services
  • Commerce
Whitepaper

Solving for CX
 
 
Case Study

We Prepared Honeywell for Lift Off

Technology Services

Progress has no expiration date, and market leaders know that go-live is just the begining. There are always new opportunities to drive growth, new insights to spark innovation, and new technologies that change the way you do business.

Verndale helps you both maintain and evolve your technology stack over time - because you can't win the race when you are standing still.

  • Technology Consulting
  • Application Enhancement & Support
  • Sitecore, Episerver and Insite commerce
  • Testing & QA
  • Managed Services
  • Cloud Hosting
  • Business Analysis
  • Research and Development
  • Data and Content
  • Compliance & Training
 
Case Study

We helped IEWC Untangle the Buyer's Journey

Digital Marketing

Verndale provides a suite of services for clients at any stage of their digital marketing maturity model. Our team helps your business develop, implement, and enhance your digital marketing presence through a variety of practices that are tailored for your business and its unique goals.

  • Measurement Reporting
  • SEO
  • Paid Media
  • Social Management and ORM
  • Content Marketing
  • Marketing Automation
  • Data Science Analysis
  • Marketing and Technology Enablement
 

See What's around the corner

Creative

An evolutionary approach to optimizing the customer experience requires an ongoing investment in creative and design services to ensure every touch point is meaningful.

Creative services - and the strategy and architecture that drive them - fuel the customer experience. Relevant, timely content, personalization efforts, marketing automation and multi-screen experiences require asophisticated, high-value creative partnet at every step.

  • Design Services
  • UX/XA
  • Research & Testing
  • Competitive Analysis
  • Content Strategy
  • Copywriting
  • Creative Direction and Maintenance
 
Case Study

We made a Splash with Seaworld

Managed Services

Managed Services are a foundational component of any Experience Optimization program. It's your first line of defense for identifying, troubleshooting and resolving infrastructure and application issues as they arise - and we man the battle stations 24/7.

  • 24/7 Help Desk and Incident Response
  • Proactive Application and Infrastructure Monitoring
  • Response and Uptime SLA
  • Cloud Hosting