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strategy

Aligning business strategy with the technologies, data, insights, and solutions that unlock the value of the customer experience and accelerate better outcomes.

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focus

  • Business & Brand Strategy
  • Commerce Strategy
  • Customer Journey Mapping
  • Demand Generation
  • Digital Strategy
  • Governance Planning
  • Market Research
  • Technology Assessment
  • UX Research & User Testing

PAVING THE ROAD FOR A BETTER JOURNEY

Digital transformation is one of the most critical journeys a company will embark on. Our team has decades of experience helping organizations navigate change, enhance the customer experience, and future-proof their business through technology.

  • Strategy Director

    Christina Watts

    Christina finds the right mix of best practices, trends, and current research to craft digital strategies for businesses. Her specialty is creating long-range plans and digital road-mapping. 
  • Chief Experience Officer

    Tim Linberg

    With more than two decades of marketing and strategy experience, Tim specializes in customer experience strategy - aligning technology, brand, and business requirements to deliver better outcomes for everyone involved. He's focused on the future of customer experience, helping brands stay ahead of change, and has worked on everything from start-ups to multi-national organizations.
  • VP, Experience Design

    Lisa Brown

    Lisa’s experience with large, complex web structures has given her an opportunity to create new and engaging interaction designs for faceted navigation, nomenclature approaches and creative direction as it pertains to consuming large-scale valuable content.
  • Director, Technology Solutions

    Jason Hedlund

    With over 20 years of CMS experience, Jason is a content management and ecommerce expert. He helps companies realize the value of their PIM solution.