B2B Buyer Portal Assessment: Turn Your Portal Into a Revenue-Driving Hub
Is your B2B buyer portal driving growth or holding it back?
As complexity and your buyer's digital expectations and usage increases, many portals feel more like internal ordering tools than true buyer experiences—creating friction, limiting self-service, and missing revenue opportunities. Our Buyer Portal Assessment benchmarks your experience across 85 capabilities and 6 domains to illustrate what’s working, what’s not, and exactly what to do next.
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An Assessment Grounded in Real B2B Complexity
We evaluate your portal across core capabilities and domains within the context of your full ecosystem. Our approach is platform-agnostic and rooted in real-world B2B use cases and integration patterns.
Benchmark Your Portal's Capabilities
We score your portal across 85 B2B capabilities and 6 domains, including product discovery, ordering, account management, financial workflows, integrations, and customer experience.
Uncover Gaps & Business Impact
We identify gaps and map them to real business impact, highlighting revenue leakage, operational inefficiencies, and customer friction, along with clear actions to address them.
Get a Prioritized Roadmap
You’ll receive a clear, 3-phase roadmap outlining what to fix, what to improve, and where to invest based on impact and technical feasibility.
Evaluate Technology & Integrations
We assess how well your portal integrates and connects with core systems, including ERP, CRM, and PIM, along with inventory accuracy and data reliability.
Align Teams & Secure Funding
Get a structured, stakeholder-ready presentation to align internal teams and secure funding for next steps.
Define Your Next Phase
We scope a discovery project focused on your highest-priority gaps, giving you clear direction on what to build, the timeline, and costs.
Led by B2B Commerce Experts
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Jeff Pratt
Directeur de la pratique commerce
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Thomas John
Chef de pratique commerce
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Gregoire Bodson
Chef technique senior
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Josh Algeo
Solution Lead, Commerce
Visualize and Map What's Possible for Your Portal
Your personal assessment will deliver a clear, data-backed view and scoring of your portal's current state, along with a prioritized roadmap and an executive-ready presentation to drive alignment and action.
If your portal is holding back growth, we'll help you move forward.
Check Out Our Solutions
Whether you're pondering the perfect solution, embarking on a journey to optimize your experience, or boldly taking your customers and business where they've never been, we'll help you get there.
