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We work our tails off to help our clients move fast, iterate quickly, and stay prepared for whatever twists and turns arise in the customer journey.


A lot has changed for our company in the last twenty years, but we’ve stayed true to one thing: our rabid commitment to creating value and developing happy clients. Ok, that’s two things. But really they’re one and the same. We know the industries you play in, the technologies that drive your business, and how to unlock the value of your customer experience. And that takes experience.
  • Chief Executive Officer

    Chris Pisapia

    Since 1998 Chris has led the company as CEO and co-founder from our headquarters in Boston. He considers Verndale his first child and cares deeply about its growth and health, as well as the people who make it great. He has a talent for distilling complex situations into direct and actionable strategies. 
  • Chief Technology Officer

    Elizabeth Spranzani

    Liz works closely with QA, Front-End, and Engineering teams to bring best practices, organization, innovation, and passion to everything they do. She keeps up to date with her technical certifications and isn't afraid to jump in and get her hands dirty when duty calls. 
  • Chief Operating Officer

    Sean Connell

    Sean acts as the bridge between Verndale's technical and non-technical teams: stoking meaningful collaboration between the two. During his tenure at Verndale he's built a team of over 100 engineers and has completed hundreds of successful client implementations. 
  • Chief Revenue Officer

    Allen Schweitzer

    Allen immerses himself in focusing his team to maniacally help customers solve their most critical branding issues. This way, they can deliver outstanding customer experiences that move their businesses forward. 
  • Chief Experience Officer

    Tim Linberg

    With more than two decades of marketing and strategy experience, Tim specializes in customer experience strategy - aligning technology, brand, and business requirements to deliver better outcomes for everyone involved. He's focused on the future of customer experience, helping brands stay ahead of change, and has worked on everything from start-ups to multi-national organizations.
  • Chief Financial Officer

    Chris Todisco

    Chris is a key contributor to Verndale's growth strategy and is responsible for the overall financial health of the organization. He believes in the power of consistent, incremental, and informed advancement and is constantly searching areas of improvement.
  • VP, Employee Experience

    Meg Priest

    Meg has spent over a decade as an HR professional and is SPHR and SHRM-SCP certified. She's awesome at helping people become even better versions of themselves and is always on the look-out for new smart, respectful, and talented people to join to the Verndale team.
  • EVP, Client Services

    David Kovner

    With over a decade of account management experience, David helps push the account team at Verndale to be even better than they were the day before. He believes in keeping and open mind when getting to know the nuances of a client's business so Verndale can be the best strategic partner possible. 
  • Commerce Practice Director

    Jeff Pratt

    Jeff leads digital strategy and program implementation for Verndale's Commerce clients. His emphasis on the importance of business value when determining digital priorities helps companies identify and assert their unique value to their customers.
  • Managing Director, Quito

    German Villacreces

    German funnels his boundless energy, talents, and perfectionist tendencies into hiring the best people and helping them accomplish their goals. Prior to running our Quito office he was a Developer and led teams in developing complex experiences for over a decade. 
  • Group Account Director

    Tina Nelson

    Tina builds strong, high trust relationships with her Accounts and is committed to delivering them quality solutions. Her motto is: work hard, have fun, make a difference. 
  • Managing Director, LA

    Ross Lucivero

    Ross partners with companies in creating their strategic roadmap for the future. As a keynote speaker and thought leader, he speaks about emerging technologies like Voice and AI.