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retail

With consumer expectations at an all-time high, leading retailers are investing in scalable experience and commerce solutions that meet that challenge head-on.

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Making THE RIGHT Connections

Meeting customers where they are with the experiences they expect is critical in today's infinitely connected world. Doing it right requires purposeful design, architecture, data management, and integration. Our team combines decades of strategic and technical excellence with bleeding-edge solution-thinking to connect the customer experience back to the bottom line. 

WE KNOW YOUR BUSINESS LIKE NOBODY'S BUSINESS

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  • Design & UX

    Compelling and purpose-built to drive brand and product engagement targeting key business metrics.

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  • Digital Marketing

    Optimizing traffic, conversion and Average Order Value (AOV) across all channels and devices for both new and repeat customers.

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  • Optimized Administration & Management

    Designing, training, and optimizing for the most productivity and efficiency across your internal team.

  • Product & Customer Data Integrity

    Enhancing data quality to find, enhance, and manage all information and system touchpoints.

  • Technical Architecture & Integration

    Driving operational and transactional efficiency through alignment to core systems and business processes.

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Jeff Pratt

Commerce Practice Director

Jeff leads digital strategy and program implementation for Verndale's Commerce clients. His emphasis on the importance of business value when determining digital priorities helps companies identify and assert their unique value to their customers.

Technology Partners

Our retail team leverages deep experience and strategic relationships with partners that are engineered to drive growth.

What Digital Native Brands Can Teach Legacy Retailers

  • retail

The last decade of retail trends has been defined by the rise of mobile shopping and ecommerce. And while that transition will continue to be an important one for long-standing retailers, the need to adapt has become even more urgent than it already seemed.

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insights FROM OUR TEAM

How Amazon Disrupts Your Customer Relationships and How You Can Fight Back

While Amazon continues to beat brands at their old games, there’s hope if you’re ready to fight back.

Crawl, Walk, Run: How to Plan for and Execute eCommerce in your Omnichannel Marketing Strategy

Consumers have more options than ever before and they’re demanding a better experience from the brands they choose to do business with.

The B2B Commerce Playbook: How to B2B like Amazon...and Win.

Amazon has become a gold standard of the modern day and is on a trajectory to become the world’s largest retailer within the next decade - how do you stack up?

The Roadmap to eCommerce Transformation: 3 Key Components to Consider

While the final destination is the same – commerce maturity – the roadmap to get there for each organization may be different. While some may require the full journey – strategic, technical and operational assistance - ...

4 Trends to Help B2B Distributors Stay Ahead of Disruption

Read about these 4 main trends that will help B2B distributors stay ahead of disruption and find innovative ways to improve both their customer experiences and operations.