By using our site, you agree to our use of cookies. Learn More

Contact Us

Digital Operations & Optimization

Go-live is just the beginning. Our market-defining Digital Operations & Optimization program enables continuous improvement after launch through an agile model that provides access to the full spectrum of capabilities within our agency.

Digital Optimization Solution - Verndale

Much More Than Managed Services

Verndale's Digital Operations & Optimization services go beyond management to continuously monitor and improve the customer experience in an increasingly connected world. With Verndale's tried-and-true tools and expertise, you can discern what's working in your digital landscape, identify friction, and adjust accordingly. Our teams help organizations evolve alongside their customers, stay ahead of change, and capitalize on opportunities.

Digital Optimization Solution - Verndale

Our Expertise

Digital Optimization Accordion

Digital Experience

Whether it’s a public website, intranet, or customer portal, continuous improvement of your digital experiences and effective measurement of their performance is key to unlocking business value.


In the world of e-commerce, even small optimizations can have outsized impact and downtime is lost revenue. Our program covers you on both fronts.


Our Optimization for Salesforce program helps our clients speed up their sales operations, gain better visibility into their data, and integrate with other systems through incremental improvement.

These folks help lead the charge

  • Liz

    Elizabeth Spranzani

    Chief Technology Officer

  • David Kovner

    Chief Client Officer

  • Jonathan Tatlow

    Chief Strategy Officer

  • Nate Palmer

    VP, Digital Operations & Optimization

  • George Schwartz

    VP, Project Management

  • Christina Watts

    Senior Strategy Lead

  • Richard

    Richard Cabral

    Technical Director

  • Doug

    Doug Yoder

    Technical Director

Success Stories

WilmerHale's online presence needed to reflect its firm's professional achievements and bring its A-List recognition status to the forefront through content and design.



BlackHawk Industrial
Verndale developed a refined and modern digital strategy to help BlackHawk face its new challenges of merging multiple technical systems into one holistic user experience.