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Caribou Coffee

Loyalty Program Sweetener

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CHALLENGE

Caribou Coffee is served hot (and iced) at 600 locations world-wide. They needed a guest loyalty program integration and implementation that provided personalized and relevant experiences for their customers. 

SOLUTION

We enabled a seamless and more efficient loyalty experience through security profiles & workflow to support CMS profiling scheme, and via Givex and Paytronix integrations with Caribou's CRM for loyalty and stored value features.

OUTCOME

Personalized and relevant online experiences are now served hot and fresh to each member, backed by a stable and reliable technical infrastructure that drives the loyalty program for the entire enterprise.

Technologies

Paytronix Givex

Capabilities