Verndale, a leading digital experience agency that specializes in design, development, implementation, and digital optimization and transformation, proudly announces their recent achievements from Digital Clarity Group (DCG). Verndale secured top positions in the 2024 VOCalis customer satisfaction categories, including #1 in Customer Satisfaction Among Sitecore Partners Worldwide and #2 in Customer Satisfaction Among Optimizely Partners Worldwide.
"We proudly commend Verndale for their outstanding performance among 221 agencies, garnering feedback from brand customers," said DCG CEO Scott Liewehr. "Verndale's remarkable average VOCalis score of 86 positions them in the top 14% globally, ranking them #10 out of 71 qualifying agencies and #4 among DCG clients. Their achievements as a solution partner, including being #1 among Sitecore partners and #2 among Optimizely partners, reflect their unwavering commitment to excellence in the digital landscape. More than just a statistic, Verndale's success is confirmation of their impact in the industry."
Reflecting on this achievement, David Kovner, Verndale's Chief Client Officer, commented, "Being recognized by DCG is a true honor. These awards underscore our team's steadfast dedication to propelling digital success for our clients. Through strategic technology partnerships with Optimizely and Sitecore, we consistently meet and surpass our clients' evolving needs and exceed customer expectations."
Verndale, a Sitecore Platinum Partner, emerged as the leader among Sitecore partners, securing the top position in customer satisfaction. The agency achieved an outstanding VOCalis score of 87.4, with an average across 24 Sitecore client responses falling within an impressive range of 68-99. Verndale's in-house team has nine Sitecore MVPs and 25 certified developers with specializations in Experience Platform, XM Cloud, OrderCloud, CDP & Personalization, and Content Hub.
An Optimizely Premier Platinum Partner and Optimizely Partner of the Year in 2023 and 2021, Verndale placed #2 among Optimizely partners. Verndale showcased their excellence in customer satisfaction with a VOCalis score of 89.5, based on nine Optimizely client responses within a range of 86-96. Verndale has three specializations, including Content Management System (CMS), Configured Commerce, and Customized Commerce. Verndale's Optimizely solution partnership proudly encompasses seven agency MVP awards, 60 certifications, and 30 global accreditations.
In today's world, businesses are dealing with a constantly changing landscape of technologies. Verndale's recent recognition by DCG highlights their dedication to delivering outstanding digital experiences for their clients. As companies rely more and more on data-driven digital strategies and top-notch technology to achieve success, Verndale has distinguished the agency as a dependable partner by offering solutions that enhance the customer experience and establish new benchmarks in the industry.
Founded in 1998 and spanning three offices, including Boston, Quito, and LA, Verndale has a successful track record designing, building, and delivering digital customer experiences for web, mobile, and commerce. Through the Sitecore platform and Optimizely platform, we're helping clients like Acadian Asset Management, Panera Bread, Johnson Financial Group, Manhattan Associates, Source Atlantic, Quinnipiac University, and many more push boundaries, achieve growth objectives, and optimize experiences. For more information, please get in touch with Verndale at firstname.lastname@example.org.
About Digital Clarity Group
Digital Clarity Group (DCG) is a market research and advisory firm that helps organizations deliver world-class digital experiences by partnering with digital solution partners and technology vendors to capture, analyze, and benchmark their Voice of Customer feedback. DCG delivers on its mission through this customer satisfaction benchmarking program known as VOCalis, as well as through Partner Finder, a free platform that enables buyers to create short lists of qualified digital solution partners based on key criteria. Visit www.digitalclaritygroup.com.
Disclaimer: The organization granted the “VOCalis Award for Excellence” has met certain criteria of Digital Clarity Group (DCG) related to Verndale engagements and implementations. DCG uses a proprietary scoring method to rate customer evaluations via its VOCalis Voice of Customer (VOC) program. The VOCalis Award is granted to only those agencies that rate in the top 10% among all agencies in a given category. Your experiences may vary. These findings are proprietary to DCG. For more details, visit http://www.digitalclaritygroup.com/vocalis/.